PRIVACY POLICY
Last Updated: January 30, 2026

INTRODUCTION
Neufeld Home Inspections is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

1. INFORMATION WE COLLECT
Information You Provide Directly
We collect information you voluntarily provide to us, including:
• Contact Information: Name, email address, phone number, mailing address
• Service Information: Details about your property inspection needs, property type, location
• Communication Data: Messages you send through contact forms, email, or phone calls
Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
• Device Information: Device type, operating system, browser type, IP address
• Usage Data: Pages visited, time spent on pages, links clicked, referral sources
• Location Data: General location information based on IP address (not precise GPS)

2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
• Service Delivery: To respond to inquiries and provide information about our home inspection services
• Communication: To respond to your inquiries and send you updates about our services
• Marketing: To send newsletters, promotional materials, and service updates (if you opt-in)
• Website Optimization: To improve site functionality, user experience, and content
• Analytics: To understand how visitors use our Site and track performance
• Legal Compliance: To comply with applicable laws and regulations
• Fraud Prevention: To detect and prevent fraudulent activity

3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in website hosting, analytics, email delivery, and scheduling systems.
Legal Requirements
We may disclose your information if required by law, court order, or government request.
Business Transfer
If our business is sold, merged, or restructured, your information may be transferred as part of that transaction.

4. THIRD-PARTY TOOLS AND SERVICES
Our Site uses Google Analytics and Wix. Visit https://policies.google.com/privacy and https://www.wix.com/en/about/privacy for their privacy policies.

5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. DATA RETENTION
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

7. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
GDPR (European Union Residents)
• Right to access, correct, and delete your information
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with your data protection authority
CCPA (California Residents)
• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights
General Rights (All Users)
• Right to request a copy of your personal information
• Right to request deletion of your information (subject to legal obligations)
• Right to opt-out of marketing communications
To exercise these rights, contact us at: (Email) or (Phone)

8. CHILDREN'S PRIVACY
Our Site is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. CONTACT US
Email: neufeldhomeinspections@gmail.com
Phone: (306) 261-6099

10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the "Last Updated" date.

11. YOUR CONSENT
By using our Site, you consent to our Privacy Policy.